™ Managed Services
Achieving results in any environment
For over 15 years, our parent company, Atlas Systems, has successfully provided managed services for enterprise global clients around the world. With a goal of staying ahead of trends, providing innovative support and proactive service solutions, we partner with our clients for truly successful outcomes.
Our services are built around the following pillars for success:
Agility
Leveraging an agile process, tools, and methodology allows AInfinity to be nimble and responsive to client needs at a moment’s notice.
Precision
We partner with our customers to build coverage and support that are tailored to meet their needs and goals.
Knowledge
With AInfinity integrated support, our team has the experience to operate at the highest performance level in any environment.
Our services are built around the following pillars for success:
Agility
Leveraging an agile process, tools, and methodology allows AInfinity to be nimble and responsive to client needs at a moments notice.
Precision
We partner with our customers to build coverage and support that are tailored to meet their needs and goals.
Knowledge
With AInfinity integrated support, our team has the experience to operate at the highest performance level in any environment.
Our Services
Equipped with the scale and expertise to take on complex enterprise demands, our portfolio of services cover:
Database Support
Infrastructure Support
Application Support
Cloud Migration
Big Data & Analytics
IT Security
Database Support
Databases are critical to your business – AInfinity provides comprehensive Database Support
services that take care of all your support requirements.
Our team of experts will partner with you to recommend and perform every
task required – and seamlessly integrate into your database ecosystem.
Consulting
Planning
Architecture
Requirement Gathering
High-level design
Support
DB administration and maintenance
Knowledge-based L1 to L4 support
Shift-left
Backup & recovery 24/7 coverage
Upgrade / Migration
Systems software installation, and patching
Performance testing and tuning
Testing support
Go-Live support
Health Assessment
CPU, memory, and disk utilization checks
DB and server log analysis
Bottleneck identification
Root cause analysis and long-term fixes/tuning
Infrastructure Support
A key discipline for both strategic planning and effective execution is Enterprise Architecture. The real challenge is aligning business and IT functions, secure and competent technology, operational efficiency, governance and project management disciplines. AInfinity Infrastructure Support services helps you see the big picture and deliver an end-to-end solution across infrastructure, integration, business, solution, data, security and mobility.
Automation
SOP & Runbook Orchestration and Automation
Self-healing Environment
Proprietary Tools
Robotic Process Automation (Machine Learning)
Consulting Services
Cloud Migration Strategy
Infrastructure Planning
Managed Services Support (24x7)
Service Desk
Platform
Middleware
Server
Desktop
Database
Network
Security
Vulnerability Assessment & Penetration Testing
Security Device Monitoring
Identity & Access Management
Disaster Recovery & Business Continuity Plan
Application Support
Increase agility and innovation using AInfinity Application Support services. Our experts use their domain knowledge to facilitate faster deployment while keeping costs low. Our process allows for zero business disruption and almost real time data accessed on the move with enhanced control and integrated dashboards.
Governance
Established, Documented Processes
ITIL Best Practices
Negotiated Service Levels
Scheduled Status Meetings
Customizable Templates
Engagement Models
Outcome-based
Managed Services
Onsite/Offshore/Dual Shore
24×7 Support
Technology Platforms
Java J2EE
.Net
LAMP (Linux, Apache, My SQL, PHP)
Multiple DB platforms
Business Intelligence
Legacy Applications
Deliverables
L1, L2, L3 Support
Application Maintenance
Application Enhancements
Application Rationalization
Cloud Services
Moving to the cloud is one task, but staying there and continuing to function optimally requires constant work.
Your applications need constant monitoring and tuning so that they can deliver the desired results. AInfinity Services and
Support provides you with a seamless cloud application experience.
Whether you are migrating a package that’s off-the-shelf, or developing a new application from
scratch, our team ensures that your business is in good hands.
Strategy & Consulting
Suitability Assessment
Cloud Service Commercialization
Strategic Transformation using Cloud
Application Migration
Application Forklift Migration
Multi-cloud Management Services
Cloud Migration Testing
Cloud Platform Support
Automation
Scalability
Stability
Security
Cloud Application Support
High Performance Computing
Resource Optimization
Business Value Accelerators
Custom AI Services
Top quality AI expertise is not easy to come by and often times costs can spiral out of control. Using our internal expertise, we can scale our team to help manage, execute, implement, and deploy a litany of customized AI solutions for your enterprise.
Strategy & Consulting
AI Application to Existing Platform
Identify Use Cases for AI application
AI Roadmaps
AI as a Service
Machine-learning (ML) based applications
Natural Language Processing (NLP) based services
AI Business Models
AI Programming
Data Engineering
Advanced Automation
Integration using AI Data
Aggregation
AI Managed Services
High Performance AI Experts
AI Consulting & Transition